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How to Register ABC Cargo Complaint ?

January 7, 2023

If your cargo didn’t travel as planned, damages may occur and you will go for filing a complaint. If you are claiming complaints in air cargo, a strict documentary process with legal frameworks should be followed.  A right cargo complaint procedure will lead to authentic settlement of cases mitigating potential dissatisfaction of any partner included.  For this, first, you should make sure that you have a copy of the Air Waybill (AWB), the contract of carriage. The moment you see the damaged cargo, file your complaint to the air carrier as soon as possible. Otherwise, you will lose your claim.

 How to Ensure the Safety of Your Cargo?

There are strict guidelines concerning security standards for air cargo shipments which state that freight should be subjected to careful security checks before loading onto an aircraft. In this new world, ensuring safety and security in air freight seems, by all accounts, to be easier than earlier. However, the components of products carried via air have changed in the recent past with the beginning of e-commerce platforms. Generally, there is a huge increment in the volume of electronic products shipped as air cargo. But, whatever the product is, packing plays a major role in safeguarding your cargo. Use well-constructed packaging materials according to the type of product you are shipping.  

How to make a complaint about a courier delivery service?

The UAE has made strong efforts to ensure the consumer’s trust in the market and to create a good relationship between consumers and businesses. You can submit any feedback & complaints to ‘Manaa’, consumer safety service system, formed by Abu Dhabi Quality and Conformity Council. Dubai Customs is focused on giving quality services that address the issues and expectations for its customers. Dubai Customs perceives the right of its customers to complain and invites grievances as an important form of feedback and contribution to improving its services. This law and protection make Courier service in Dubai easy and safe for the customers. ABC Cargo Reviews – Excellent Service, Dedicated Team.

Do the weight limits of courier services ever bother you? Have you faced difficulties in shipping all that you have purchased for loved ones? Or does the thought of a weight limit ever stop you from shipping something?

If so, keep reading; you will find the answers to all your predicaments.

Let us begin with the most basic query,

What are the maximum weight limits for courier services?

When it comes to shipping packages, weight can be a major factor in determining the cost and feasibility of a shipment. Many courier services have maximum weight limits for individual packages and shipments, and it is important to understand these limits to ensure that your package can be shipped successfully.

How do courier services calculate weight?

Courier services typically calculate the weight of a package using one of two methods: 

  1. Actual weight – Actual weight is the physical weight of the package, as measured on a scale. 
  2. Volumetric weight – Volumetric weight, on the other hand, is calculated based on the size and density of the package.

For instance, a large, lightweight package may have a higher volumetric weight than a smaller, heavier package. In this case, the larger package may be subject to higher shipping rates due to its size, even though it has a lower actual weight.

What are the maximum weight limits for various courier services?

The maximum weight limits for different courier services can vary significantly. Some courier services may have a maximum weight limit for individual packages of 30 Kg or less, while others may be able to handle packages weighing up to 70 Kg or more.

It is important to check the specific weight limits for the courier service you are using, as exceeding the weight limit could result in additional fees or the package not being accepted for delivery. Abc Cargo does not have a particular weight limit, we consider it our duty to transport the shipments customers bring to us irrespective of the size or weight.

Are there any restrictions on the size or dimensions of packages?

In addition to weight limits, many courier services may also have restrictions on the size and dimensions of packages. These restrictions may vary depending on the specific courier service but may include maximum length, width, and height limits for packages.

It is important to check the specific size and dimension restrictions for the courier service you are using to ensure that your package meets the requirements for shipping, especially if the freight forwarders are in UAE.

Are there any items that are restricted from being shipped by courier services?

Certain items may be restricted from being shipped by certain courier services due to weight, size, or other factors. These items may include hazardous materials, live animals, perishable goods, and other items that may be considered unsafe or inappropriate for shipping.

It is always best to check with the courier service to ensure that the package you are sending can be accepted and delivered. In some cases, it may be necessary to use a specialized courier service or to obtain special permission to ship certain items. For more details on the subject contact Abc Cargo Service, a cargo service in Dubai.

ABC Cargo World cup prediction, competition tightens as the winner’s list gets bigger and bigger, and BMW X1 awaits the owner

GCCs number-one cargo service ABC Cargo announced a FIFA world cup contest a month ago, and thousands of people are playing it daily. ABCshootout 2022 offers the biggest prize in GCC prediction contests. The First prize winner will get a BMW X1, a golden ball worth 50 grams of gold, and a golden boot with 25 grams of gold to follow.

Daily Match Winners

The mega prize contest started last week with the knockout stages. Until then, participants can win a Samsung smartphone for each prediction, which means 48 smartphones for just predicting group stage matches. All the group stage winners are announced and informed; later, they will attend the mega event in Dubai. Mega prize round also allows winning smartphones for each prediction, but the actual jackpot is the first, second, and third prizes.

Only 16 or fewer predictions may win you a BMW X1 for real. Sound insane, right? The contest is all about luck and anticipation. Since eight matches are left, you can easily crack all of them and win the jackpot regardless of late joining. Hurry up and download the MyAbc app and test your luck. All the very best!!!

GCC’s Best Cargo Company is celebrating this World Cup with passion. Mega contest offering a luxury car and daily prizes for match predictions

ABC cargo is Marking this world cup grandly with a prediction contest. The first world cup ever hosted by an Arab country, Qatar world cup has a lot of specialties. Qatar world cup was the first world cup to sell almost all the tickets soon after they opened the sale. Football fans from Middle Asia are on their toes with happiness since they can easily access the venues for the first time. This world cup has other specialties, too; two of the best footballers in history will not possibly play a FIFA tournament again. Yes, Legend Lionel Messi and Cristiano Ronaldo will be playing the last world cup in Qatar. Both have millions of followers worldwide, and many will travel to Qatar to watch the last dance.

Many GCC Countries joined forces to make this even mightier UAE standing with Qatar throughout their preparation. Qatar welcomes football lovers, as does the Middle East.

ABC cargo, GCC’s number one cargo service, announced a contest to make the occasion merrier. It is very easy to join the contest by following a few steps. Firstly contestants need to download the My Abc app from the play store or App store. Then they will get a link to participate in the contest. Contestants need to predict the score lines of each match. The mega prize contest would be starting only from the pre-quarter stage. The Mega winner will be chosen by the number of predictions they made in the knockout games. If two or more persons are tied with the number of correct predictions there will be a lucky draw to follow and the winner will be announced after the finals. Daily match prediction results will be announced on all Fridays with the name of the winners. Only UAE residents are eligible for the contest.#ABCSHOOTOUT 2022

UAE residents are excited by hearing about this wonderful contest and waiting to grab their prizes. Cargo companies usually don’t come up with such contests, but ABC surprised the UAE residents again with this World cup gift.

ABC Cargo World cup prediction, competition tightens as the winner’s list gets bigger and bigger, and BMW X1 awaits the owner


GCCs number-one cargo service ABC Cargo announced a FIFA world cup contest a month ago, and thousands of people are playing it daily. ABCshootout 2022 offers the biggest prize in GCC prediction contests. The First prize winner will get a BMW X1, a golden ball worth 50 grams of gold, and a golden boot with 25 grams of gold to follow.

Daily Match Winners


The mega prize contest started last week with the knockout stages. Until then, participants can win a Samsung smartphone for each prediction, which means 48 smartphones for just predicting group stage matches. All the group stage winners are announced and informed; later, they will attend the mega event in Dubai. Mega prize round also allows winning smartphones for each prediction, but the actual jackpot is the first, second, and third prizes.


Only 16 or fewer predictions may win you a BMW X1 for real. Sound insane, right? The contest is all about luck and anticipation. Since eight matches are left, you can easily crack all of them and win the jackpot regardless of late joining. Hurry up and download the MyAbc app and test your luck. All the very best!!!

GCC’s Best Cargo Company is celebrating this World Cup with passion. Mega contest offering a luxury car and daily prizes for match predictions

ABC cargo is Marking this world cup grandly with a prediction contest. The first world cup ever hosted by an Arab country, Qatar world cup has a lot of specialties. Qatar world cup was the first world cup to sell almost all the tickets soon after they opened the sale. Football fans from Middle Asia are on their toes with happiness since they can easily access the venues for the first time. This world cup has other specialties, too; two of the best footballers in history will not possibly play a FIFA tournament again. Yes, Legend Lionel Messi and Cristiano Ronaldo will be playing the last world cup in Qatar. Both have millions of followers worldwide, and many will travel to Qatar to watch the last dance.

Many GCC Countries joined forces to make this even mightier UAE standing with Qatar throughout their preparation. Qatar welcomes football lovers, as does the Middle East.

ABC cargo, GCC’s number one cargo service, announced a contest to make the occasion merrier. It is very easy to join the contest by following a few steps. Firstly contestants need to download the My Abc app from the play store or App store. Then they will get a link to participate in the contest. Contestants need to predict the score lines of each match. The mega prize contest would be starting only from the pre-quarter stage. The Mega winner will be chosen by the number of predictions they made in the knockout games. If two or more persons are tied with the number of correct predictions there will be a lucky draw to follow and the winner will be announced after the finals. Daily match prediction results will be announced on all Fridays with the name of the winners. Only UAE residents are eligible for the contest.#ABCSHOOTOUT 2022

UAE residents are excited by hearing about this wonderful contest and waiting to grab their prizes. Cargo companies usually don’t come up with such contests, but ABC surprised the UAE residents again with this World cup gift.

Do you know that your cargo is prone to risk of damage or loss during transit? Have you taken any precautions to address this possibility? 

Cargo insurance has become a necessity over the years to defend against the inevitable damages or losses that occur due to natural or unnatural reasons during the transit of goods. It protects you from financial loss and covers all kinds of natural and unnatural causes like catastrophes, vehicle accidents, cargo desertion, customs rejection, acts of war, and piracy.

Acts as a shield against Unforeseen disasters.

By law, carriers are not held responsible for any kind of natural disaster. Catastrophes like shipwrecks, storms, or pirate attacks may cause monetary losses worth millions of dollars. Having sound cargo insurance might be an aid for you in such a vulnerable state.

Deal with the issues connected to cargo damages.

Cargo damages are another unavoidable issue in shipping payloads. Any defect due to improper packing, insufficient ventilation, inferior quality containers, etc., may lead to damages that cannot be quickly dealt with, wherein comes the importance of cargo insurance. Also, make sure to choose the best cargo in UAE.

Deals with Limited carrier liability

Even if the carrier is legally liable, you may still not obtain the exact value of your shipments. Carriers are responsible only for up to a minimum amount of insurance coverage. Freight carriers are liable for up to $500 per package, and Air freight carriers are accountable for up to $ 24 per kilogram. Therefore make sure to take your freight insurance if you do not want to lose a substantial portion of your money on any loss or impairment of your cargo.

Contractual requirement

In sales contracts, cargo insurance is often an obligation to protect buyers’ interests. Failing to follow it would not only result in an economic loss on any cargo deterioration but also leads to legal crises if the assertions in the contract are compromised.

Provides a turnaround time

By purchasing insurance, your cargo becomes subject to a binding agreement that involves a specific turnaround time, relieving you of the difficulties of dealing with delayed shipments and cargo loss that could otherwise take months or even years from your valuable time. There is n number of cargo companies in Dubai to choose from, so make wise choices.

Are you tired of waiting for your parcel to arrive? Is your parcel service invariably failing to deliver at your schedule? How about switching to ABC Cargo services?

With well-organized warehousing, inventory, and conveyance network, ABC Cargo has become the most relied freight service provider in UAE. Our 24/7 domestic service is introduced to cater the most exemplary service for UAE residents and business enterprises.

Here are a few reasons why ABC Cargo’s door-to-door cargo service stands out in the industry with its distinctive approaches.

24/7 local cargo service

Our sound infrastructure makes it easier for us to provide all our services all day, every day, to any and every part of the UAE. You no longer have to wait another day for your birthday parcel to arrive. Our expert drivers will run into you at any time of the day to surprise you with your birthday gift.

Real-time tracking service

You can now stay relieved of the tensions and confusion of expecting/ waiting for your delivery to reach home. ABC Cargo provides real-time tracking that will enable you to plan your delivery accordingly.

Free Pickup service

We provide free pick-up service from our customer’s doorstep, no matter where you stay or what your delivery is. All you need to do is place a call to let us know the details of your parcel and destination. We will be there soon to pick it up.

On-demand delivery service

You no longer have to worry about our delivery patterns because we are willing to follow your schedule. You let us know the time you are available, and we shall be there to make the delivery, or if you prefer a regular delivery, we can switch to that too. All our deliveries and pick-ups depend solely on your convenience.

Easy replacements & returns service

Waiting for days for a return and replacement can hit you hard. That is why ABC keeps up with a quick and easy return/replacement policy. You can give us a call in case of any such issues.

Dedicated customer service

Our staff is committed to provisioning you with the best and most professional service. Years of experience with national and international cargo service proved worthy in fulfilling customers’ domestic freight requirements.

Due to globalization and aggressive supply chain dynamics, wars, and international relationships, supply chain and freight forwarding companies face complex issues in doing business. As in every other industry, logistics also moved a lot by business intelligence and data analysis. The workflow of the supply chain has changed significantly from start to end.

Some years ago, it was not easy to track or analyze the industry changes or the business metrics, which were not even in digital records. Now it has changed. Businesses are very curious about increasingly detailed information: for example, the whereabouts of their freight, stocks in the warehouse, or the best transport route for the intended transportation.

Business Intelligence in freight forwarding

Companies are struggling with the pricing competition. Only a few big corporates manage to check on the price. As the competition tightens, freight forwarding companies will be apprehensive about its existence as the competitors challenge them. Preparing an overall plan requires business intelligence data to determine the optimal solution.

The Cargo business is reasonably dependent on freight forwarders’ rates and seamless logistics supply services. Cargo services branched out from local warehouses to warehousing countries since people started moving around the world so often as their belongings stuff.


The UK has reconsidered its immigration policies eventually as one of the major economic powers in the world; they welcome youth from all around the globe to make life in their country. Business analysts say cargo from Asia to the UK has increased thrice in the last three years than ever. There are many Cargo companies have full-fledged cargo shipping services channelizing the outputs from business intelligence to move the parcels around the globe.

Here are a few tips to overcome this mess!

Unique Needs of B2B shipment service.

The Shipments that are delivered from one business to another are known as B2b shipments, which are usually extremely big orders. They are a lot more complex than B2C shipments, involving larger quantities of products and higher customer acquisition costs. However, with advanced technology, proper management, and quality work, B2B shipments can be made efficient and successful. There are several such B2B Cargo service in UAE.

Needs to be strictly on time

Although time is the most important ingredient in cargo deliveries, it is much more crucial in B2B shipments, as it involves a large number of shipments and their late arrival might most probably affect the entire manufacturing process of a business.

Needs to lower delivery cost

B2C shipments usually involve multiple deliveries in a single go, and so the money can be charged from several customers. But this is not the case with B2B shipments, hence the high delivery costs. However, ABC cargo, a B2B cargo service in Dubai addresses this issue and makes cargo shipping effortless for its expanding customer base.

Needs to depend on regular feedback

Taking regular feedback from customers is a simple and efficient way to identify the problems related to B2B shipments and address them immediately to improve customer service, which in turn elevates the customer retention rate. Customer relationship carries immense importance in B2B shipments as losing a single B2B customer can make a big loss.

Needs to build a good relationship with carriers

Building a sound relationship with the careers is essential in a B2B shipment service, as this might ensure lower costs, on-time deliveries, better service, etc.

Needs to have a clear communication channel

A clear and fast communication platform is crucial in B2B shipments, as it enables a smooth and comprehensible message transfer between the customer, entrepreneur, driver, logistic manager, etc

Needs an accurate tracking system

An accurate tracking system will enable the B2B customers to track the shipments as it proceeds. This will help the customer gain clarity on the shipment delivery and in turn, will enhance customer satisfaction.

You can reach out to ABC Cargo,  an international Shipment service provider based in UAE for B2B shipment-related queries.