Starting with a Brief Intro about ABCCargo
ABCCargo is a full-service air, ocean, customs brokerage & logistics company committed to providing the highest quality service combined with a degree of personal attention & flexibility to our customers.
Rise of New Technologies in the Cargo and Courier Industry
It is true that the customers, let them be from any industry, prefer the convenience of doing transaction than any other. Higher the comfort, more significant is the chances of the customer opting for that brand. The growth of the e-commerce industry is the most notable example of this.
During the initial years of ABCCargo, customers used to book shipments, and they are given an estimated delivery date. Even though their estimated delivery date may be weeks apart, they used to follow up over the phone consistently. Now, after introducing technology to our work, the number of follow-ups have gone to zero as customers are tracking their orders from our abccargo website using their invoice code. Though we remain one of the forerunners of adopting technology, there are still companies out there who believe technology shouldn’t be introduced to the cargo and courier industry. Well, we do not agree with them.
Usage of Electronic Tags
Gone are the days when we used to depend on paper tags alone completely, and when we had to track all the shipments manually. If any tags are lost, there is chaos, and the team took days to figure out the ownership of the shipments. Now with electronic tags, we have managed to simplify this whole process. With electronic tags, we are now able to track the movement of shipments effectively and, with electronic devices, the data is being stored easily to our systems, when compared to the past, we have also considerably reduced the amount of paper waste.
Automatic Customs Clearance
For international cargo delivery, ABCCargo requires submitting custom clearance paperwork while products are in travel. These numerous shipments are to be cleared by customs preceding arriving in the delivery nation, implying that finding the shipments that have just cleared customs can go straight out for delivery.
Internet of things (IoT)
IoT mostly comprises a GPS and a cloud-based database that stores every one of the information gathered by gadgets on the ship. It also connects the sensors, robots and different gadgets through a remote system. We find that the advantage of utilising IoT is that, since it monitors all the devices and shipments, we can better track the shipments and thereby provide a better and more improved customer experience. Through it, even the area, time of arrival and delay in the shipment can be informed directly to the client. IoT is a game-changer for freight companies.
Some of the technologies ABCCargo are yet to adapt are as follows:
Artificial Intelligence (AI)
Worldwide IT technology is at a stage where computers and automation frameworks are getting progressively smart. This takes AI into various directions and applications that will empower autonomous surface vessels to explore without human communication. Intelligence is required for vessel computers to understand the environment and sea conditions they experience.
As developments in drone technology keep on rising, so do the potentials for its use in delivery services. With industry goliaths such as Amazon and UPS starting to experiment, it won’t take long for other organisations to follow accordingly.
The freight companies will soon be able to reposition their empty containers without expensive IT infrastructures by utilizing clud based mobile applications and services.
Other than these, there are still technologies that are in the testing phase and is yet to come out. We at ABCCargo understand the importance of technology and closely monitor the technological trends and advancements to adopt what’s best for us and our customers.