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ABC Cargo Customer Reviews

December 17, 2020

The ABC Cargo Service was impeccable

The service was good, in particular when packing for the moving. The staff was extremely careful, trustworthy and incredibly polite. Also the coordinator of the moving, ABC Cargo, was always efficient and timely. Strongly recommended.

Amal

Everyone at ABC Cargo is Awesome. They always keep open great communication through emails about incoming containers. I have never had a problem with anyone or anything.

Cheryl 

Very good and friendly service
Very good and friendly service. They helped me with paperwork and did most of the paperwork for me

Anna

Great trustworthy service….
I had no experience dealing with freight forwarders before choosing ABC Cargo. They have been so great to work with and have made the process of moving my freight easy. They keep me informed and are attentive to my needs. I’d highly recommend their services.

Johan

Worst ever experience…

. Don’t go for ABC cargo they are charging so much for air cargo that to its not reaching even after 35days..when we are calling the office they are irresponsible and not replying properly.. Worst ever experience… Don’t go for ABC cargo.. Its my humble request thank you Joke of the year by abc cargo thanks..

Deepa Sajan

ABC Cargo Services provide you with the best international cargo service at the cheapest rate in the market from UAE to all over India. We have a great transport network covering all the significant zones in India.

Cheapest Courier Service from UAE to India

Also, did you know we are running an amazing offer that would let you save 30% of your conveyance charges? Yes, you read that right. This is the ideal opportunity to surprise your friends and family at home. You can likewise send a free courier sending quote to comprehend the delivery strategies, rates, and all the different details you would require.

Cargo to India

Ramadan Special Offer to Kerala

Grab the best Ramdan offer on ABC Cargo

With express delivery, you get every package hand-delivered anywhere in the world in a week.

Being one of the leading courier services in the UAE, each day we ship thousands of International couriers worldwide with fast delivery service at the best price. We give you an easy door-to-door delivery service in the most hassle-free methods. Be it small packages or bulk international deliveries, we’ll pick them up from your doorstep. 

In a joint effort with our group of specialists and our administration accomplices, we are sure we can offer a full range of services to meet your requirements. We also provide additional services including packing and repacking, pickup and delivery, labeling services, and real-time tracking. We offer premium and adaptable airship cargo services to guarantee that your urgent package is sent to you with the best routing, estimating the conveyance timelines. The technology is always under exploration by us to make the whole shipping process faster, but cheaper. Working with top transporters around the globe, we can offer our customers the most competitive rates and secure space.

To know more about your freight, get in touch with the cargo contact number provided in the website and to know about the price/KG send us a quote. 

We all know that livelihood and employment in the current crisis situation due to COVID-19 demands a solution with an advanced vision even for the skilled laborers and employable youth. All levels of business and corporates are facing this plight and so are we. We have been working knee- deep for making sure that our customers do not have to face difficulties on behalf of us. There have been numerous interruptions to our service especially when it comes to transportation.

Cargo and Courier

COVID-19 is constraining individuals around the globe to live and work in profoundly various manners. Fruitless racks, void roads, empty eateries, falling markets, rising case checks; this is a new reality. For most of us, this is a period of incredible vulnerability. Coronavirus is changing the manner in which individuals work, with transportation issues, remote work, and social distancing turning into the new standards. In numerous associations, these better approaches for working are bringing up issues and concerns.

We appreciate customers’ choice of us but the safety and security of our customers as well as our employee’s matter, furthermore. We are delighted to see a huge proportion of our customers understanding these difficulties and acclimatizing.

ABC Cargo and Courier comprise of a large team of experts and specialists who are ready to work day and night for the accomplishment of our goals. But this has taken an upside-down turn due to the pandemic.
We are keeping track of all the changing regulations and recommendations of WHO for the betterment of our service.

ABC Cargo
Customer Support Team: 800 916

Pollution, particularly Sulfur contaminations, is unsafe for nature, and they are rampant in the logistics industry.  As humankind reaches towards the life conveniences made by science, little idea is paid to the unintended outcome that we pay for the sake of progress. As indicated by steady observations from NASA, the normal worldwide temperature has risen 1.9 degrees since 1880. 

Air cargo services dubai

Logistics and transportation are one of the world’s greatest sources of greenhouse gas emissions. Understanding the effect of international cargo services is important in understanding why we have to begin making changes.

You may think Air cargo causes major pollution in the logistics sector but it is not.  Air cargo has notoriety by a wide margin of the awful CO2 impression. Notably, this disrepute might be profoundly exaggerated and air freight is less of a natural threat than often thought.

Air cargo services’ dishonor depends on the way that long stretch flights produce an expected 602 grams of CO2 releases per ton-kilometer. It implies that on a long stretch course of 10,000 kilometers, for example, a trip on the major trans-Pacific exchange route from Shanghai to LA, every ton of payload is causing 6 tons of CO2 outflows into the air!

Anyway, that number of 602g per ton-km of air freight is deceiving. Numerous airlines don’t possess freighters and fly freight exclusively on the lower deck, with about a portion of air cargo going on the lower deck of passenger aircraft. If your cargo is under 160cm, there is a good chance it’s flying on the lower deck. At the point when cargo flies on a traveler flight, its impression is constrained to the marginal extra fuel consumed to cover the heaviness of the freight.

The airplane has one significant advantage – they will in general fly like crows, in a straight line, though trucks will zigzag along roads and drive 10-30% farther than the direct distance. With this additional factor clearly, the peripheral carbon impression of lower-deck air is no worse than the road.

Undoubtedly, the Freight Forwarder industry is still a huge producer of CO2, and air emits much more than sea or rail, however, it’s acceptable to realize that lower-deck air cargo is probably 7-10x less emissive than is usually suspected, and is equivalent to trucking.

ABC Cargo and Courier is one of the main Dubai to Kerala cargo services in UAE and other GCC covering both local and worldwide services. With our constant endeavors and quality service provided  ABC Cargo ranks as the number one cargo service in UAE with branch workplaces having a highly dedicated workforce and a GCC Representation Network.

Dubai to Kerala Cargo Services

ABC Cargo and Courier handle shipments from any place in UAE to Kerala for delivery all over India. We handle Air Cargo to India documentations and consolidations just as warehousing and packing the cargo. It has an enormous conveyance network covering all the significant areas in India particularly, Kerala where they guarantee an accelerated service inside the timeframe delivering your blessing to your dear ones. Not only Air shipping but also as a specialist in the transportation and cargo industry, we provide tailor-made service solutions for all your trucking and ocean-freight needs as well.

Door to door cargo dubai to india 

We are also offering door to door cargo services from Dubai to Kerala movement of products via Air and Sea. We are ensuring the fulfillment of our clients with cost-effective, solid and on-time cargo services. We likewise deal with the whole documentation services, customs clearance, and the insurance needs as and when the need emerges. Further, the loads are constantly observed and tracked by our tracking system until delivery. Customers have the option to track their cargo in detail and services like the complaint portal making our services transparent to our customers. The cost-effective cargo charges from Dubai to Kerala, attract people to seek our services more.

Even when the world is stagnant in the COVID-19 pandemic, we didn’t stop doing our duties. We are busy delivering the cargo to their beloveds, keeping a safe distance and maintaining all preventing measures as directed by WHO. The same was the case during flood-hit Kerala. We were active on the ground for our initiative on “Kerala Flood Relief”.  Materials were collected from those who are willing to provide flood relief at various branches of ABC and sent to the state free of cost.

ABC Cargo loves to initiate entertainment campaigns regarding special events like Christmas, World Cup, etc. to keep our happy customers happier.

COVID-19

At ABC Cargo, the health and safety of our customers and employees is our utmost priority. In the wake of recent events pertaining to the spread of COVID-19, we have been closely following the latest developments and have been on top of the guidelines and regulations being issued by the World Health Organization and our local public health authorities. As such, we would like to assure you that we are taking all the necessary precautions to safeguard the health of our employees and maintain the hygiene standards in our shipping and delivery processes to combat the spread of the virus. 

Due to continually changing national and international travel restrictions, there may be delays in inbound and outbound shipments. In such cases, our customers will be notified promptly and we will be taking every measure to deliver the shipments as soon as it will be possible to do so. We apologize for the inconvenience and urge our customers to bear with us in this time of difficulty. We are also taking every measure to ensure that the packages that are being delivered are being handled safely and hygienically before reaching their destination. 

Our employees are being regularly trained in health and safety awareness to make sure they are up to date on the latest necessary precautions. Proper handwashing procedures and constant sanitization, especially before deliveries are being strictly followed, regular temperature testing of all our employees and daily cleaning of facilities and vehicles is being conducted. Once again, be assured that health and safety is our priority at ABC Cargo. We hope this situation is contained soon, and in the meantime, we encourage everyone to stay safe!

Thibir Tamang

Covid time bi ithana acha se cargo thoda late huva but Saman barabar mila (Original) Covid time bi ithana acha se cargo thoda late huva but Saman barabar mila

Varsha Vineeth

I have been using ABC cargo quite frequently and have been very satisfied with the service provided. Thanks to ABC cargo because of your delivery has been quick and efficient always prompt and friendly service. I am using ABC cargo in 5 years never any problems with deliveries or orders I suggest abccargo to my dear friends. Excellent and genuine customer service thanks to ABC cargofor a great service provided.

ABC Cargo Google Reviews Being timely with responding to reviews shows that you care about the opinions of your customers, both good and bad

shahid shahi

I reccomend to all my Friends abc cgo bur dubai they have doing exellent service during the Corona pandemic time I have suggeste u to bur Dubai cargo team

VIMAL KUMAR V S

It’s all about the value of service, I paid and I receive the best that’s it. For me my valuable items to cargo thanks dear ABC CARGO. Good professionals and best service

I enjoy receiving packages from them. They are always very careful and courteous. I have never been dissatisfied with their service. I look forward to my next delivery with anticipation. Thank you Nadeem

nadeem khan

Really good service

Jolly Sunny

Good service

Rama Mohan

I give 5 stars to ABC. We also love when sending packages out, always on time with tracking as well. Thanks Tina

Tina Mathew

A recent study shows that around 63.1 million metric tons of freight in the globe have been transported through air cargo. In general, the volume of shipments has increased dramatically over the last 15 years – from 40.9 million metric tons in 2004 to their current levels. This indicates that air freight is a foundation of the worldwide economy – important for moving high-value products like hardware equipment, electrical machinery, large apparatus and different things over the world, getting them in the hands of individuals who need them the most at the earliest.

ABC Cargo, one of the finest cargo services in the UAE, has a special place in every consignee’s heart. The professional touch in packing goods and cost-effective charges have made  ABC Cargo deserve a unique space in the cargo industry.

best air cargo service-ABC

ABC Cargo approach

ABC Cargo gives the best-transporting service via air as we have an overall system to supply your products around the globe. Your searching for the finest courier service in Dubai ends at ABC Cargo, as we serve our customers with enthusiasm for all their transportation needs whether it is by road, ocean or air. Our broad field experience with global transportation via air helps us to finish every customer’s expectations proficiently.

ABC Cargo as the best air cargo service provider

Our online tracking system enables the customers to track their courier using a token number in real-time. Our top cargo management crew caters to a wide range of requirements whether it is simple or complex, we convey it to the goal at an entirely reasonable cost. We manage individual customers interested in sending consignments utilizing our transportation via air services in Dubai. 

Benefits of sending courier from ABC Cargo

The top advantage of employing one of the best freight shipments companies in the UAE is that it gives you the speediest supply services. At times, you may want to dispatch your courier to a remote destination. Fear not as ABC Cargo has a large network of destinations covering almost the whole world. This implies with our airship cargo service, you can dispatch your products anywhere. Also, products transported via air undergo minimal treatment, which makes air shipment one of the most secure delivery options. At the airport, safety controls over payload are strictly managed and most items are cleared within a matter of hours. This lessens the danger of both damage and robbery. 

ABC Cargo has a universal system for packing and moving couriers. We give remarkable help to the air cargo, and air shipping services. Our services are one of the most secure, on schedule, consistent and financially viable. We  meet the client’s expectations for a long time for air shipping. 

Genuine Reviews

No 1 gcc company and Customer service exicutive also very supportive I highly recommend to my friends.

Genuine Reviews

Hari

I Sent cargo thru this ABC cargo service and we felt there is good service in sending suvh important Item…..Thanks to Sales person Mr.Gangadhar who Suggest this Cargo…Thank you

Anil Munna

Bur Dubai office near Al Fahidi Souq, The person who was sitting 2nd chair from the entrance, he is not much professional way dealing Customers. Yesterday I went there with enquiry about Shipping charges, but he’s not responding positively. How can we send courier if they are keeping this kind of attitude to gust ? Don’t use this cargo

Sadique Hussain

Customer complaints are unavoidable in any business, especially in cargo services. They don’t want to invest time in talking to you via phone in today’s scenario when reviews help them to show their disappointment. For a business, dealing with angry or dissatisfied customers is a key factor for winning their happiness. Perfect communication skill is important in such conflictual situations.

There are several ways for dealing with customer complaints like apologizing or blaming somebody. An understanding response from your side will make the customer happy and can earn their loyalty.  

Some effective ways to deal with cargo complaints from your customers are:  


Complaint board

ABC cargo complaints

A help ticket system is a major tool for simplifying the complaint procedure in the cargo industry. For each support request, provide them with a ticket number which they can use to follow the item tracking and monitor complaint progress online. The customer will get total archives and history of all the updates happening. With their valid email, they can submit a  complaint and request for a ticket number.

Turnaround Time

We live in the time of on-request and need to have a fast turnaround time. Your clients anticipate the same. Having a quick response attracts them to your business as well as can win their long-time loyalty too. React fast to your clients’ inquiries and criticism, particularly if it’s over social media where things move quicker than the speed of light. This will benefit especially for the international cargo service. 

 Listen to your customers

Customer care -cargo complaints


Troublesome clients are requesting to be heard. They have to realize that you are listening to their issues, and they need you to plan something productive to take care of their concerns. Enable them to talk and get their concern out in the open; at that point, communicate the issue back to them, just to explain.

Offer them a solution

After listening to their grievances, offer them a solution. This may rectify their misunderstanding or any concerns. Address their issues with a solution but remember, you hear them first. Let them talk about the complaint and after, suggest a solution. Moreover, ask their opinion: what would you be able to do to satisfy them? Their response to this inquiry will be the correct one, so figure out how to make it happen.

Identify the type of customer

Evaluate the messages through a selection of common standards and identify the type of customers like the following:

Humble customer: By and largely unwilling to converse with you. He wouldn’t like to be a burden, or he doesn’t think you’ll give it a second thought—in any case, it’s your duty to ask further to get to the core of exactly what’s wrong.

The Aggressive Customer. Straightforward and not shy about telling you what her thoughts are. Avoid reflecting this angry conduct, and rather respond with firm good manners that are pleasant however not agreeable.

Treat them with respect

Clients need to be treated with respect. The day you quit conversing with them like regular people is the day you lose contact and relevance. From that point onward, you start losing clients. However, it doesn’t mean you should behave like a caricature.  Be constantly helpful and genuine to the customers.

The majority of the cargo service in Dubai offer complaint boards for their customers to deal with their complaints on delivery. Yet, some customers prefer to talk to customer care using the cargo contact number. Sometimes you simply need to remember that not every customer can be satisfied. However, treating them with an empathic manner will do better for your business.